|
 |
|
Contact Information:
Jeddah:
TEL: +966-2-652 8656
Fax: +966 -2-652 7106
P.O.Box 8898 Jeddah 21492 Kingdom of Saudi Arabia
Toll Free No:
800-120-0012
Dubai:
TEL: +971-4-267 9900
Fax: +971-4-267 0026
P.O.Box 35809 Dubai, United Arab Emirates
|
|
|
|
|
|
 |
 |
 |
| Our History - DMS |
 |
In a competitive analysis done by a multinational consultancy in 2005, DMS was found to be the only specialized direct marketing agency with capabilities to deploy major multi-channel direct marketing initiatives. Today, DMS is the only “One-Stop-Shop” direct marketing agency with fully equipped mailing and fulfillment centers, call centers, creative studios, and a business team to support all the above.
Being the first direct marketing agency in Saudi Arabia, we have built unparalleled know-how, high level partnerships, and above all a “GCC Consumer Insight” repository that allows us and our partners to better understand and communicate with the GCC consumer.
With an understanding that a company’s value is derived from clients and partners. Over the years DMS has accumulated industry leaders such as Procter & Gamble, Saudi Arabian Airlines, Sony, Nestle, Goody, Magrabi Optical, Savola and other clients that have been instrumental in adding both financial and know-how growth. |
| |
| |
|
|
|
|
| |
DMS History
|
|
| What we are is the manifestation of where we come from: |
| |
- Established in January 2000
- Today, DMS is the largest DM Agency in the region, with fully equipped offices and operations centers in Jeddah and Dubai.
- The largest amount of Call Center setups and roll-outs within three years.
- Roster of industry leaders in Saudi as clients (Procter and Gamble, Nestle, Saudi Airlines, Saudi Bin laden Group, Alsafi-Danone, Sony, National Airlines Services, Goody, Baeshen, Kodak, National Commercial Bank, and many leading clients)
- 300% growth in sales and organization in two years
- State of the art telephony, data solutions, and fulfillment centers
|
| Back Top ^ |
 |
| |
|
| DMS Thinking |
Our thinking inspires our work and our work sparks our thinking: |
| |
| Vision and outlook |
| DMS believes and is committed to build a leading international marketing services organization. This would be done through focusing on key pillars: |
1.
2.
3. |
True and passionate understanding of the services provided and how to build the businesses of DMS’ clients through applying these services.
Commitment to excellence in all of DMS’ thinking and applications.
Capitalizing on diversity of DMS’ clients and people. |
| Back Top ^ |
|
| |
| Holistic Approach |
|
DMS strives to offer all of the Direct Marketing facets, and as such it needed to integrate its services. Today, DMS is the only fully integrated “One-Stop-Shop” agency in the Middle East.
Moreover, DMS had to build a five step work approach called “SCORE” that enables it to deliver these integrated services:
S.C.O.R.E@DMS
| 1. |
Strategy development |
| 2. |
Consumer Database Development |
| 3. |
Operations and deployment |
| 4. |
Research and modeling |
| 5. |
Evaluation and efficiency |
|
|
|
| Back Top ^ |
|
|
| DMS Infrastructure Highlights |
|
| Locations |
| |
Fully operational and equipped offices in Jeddah and Dubai |
| Tools |
| |
- Telephony (Cisco IP Technology)
- Fulfillment (Pitney Bowes Insertion machines capable of 40,000 Envelopes / day with flexible scalability)
- High speed letterhead printing (Xerox printing solutions)
- Database engine (Oracle Engine)
- Reporting and statistical analysis tools
- Electronic messaging engines (sms, e-mail)
|
| Databases |
| |
1.6 Million records |
| Field coverage and span across Saudi and Gulf |
| |
10,000,000 Distributed packages throughout Saudi and the Gulf |
| |
Back Top ^ |
|
|
| DMS Business Environment |
|
DMS is an organization that believes that both genders should have the opportunity to fully participate in society and in the workforce. As such, we offer equal job opportunities for both male and female applicants. We consider our female employees as a valuable asset and strive for them, to be as equal to our male employees, providing them with a dynamic atmosphere and a competitive, diverse business environment, ensuring at the same time that we provide them with appropriate training to enable them to meet challenges faced in their work life.
DMS aims to increase female participation among its departments. We employ females in positions varying from Human Resources, Client Servicing, Creative Department, Information Technology (IT), Marketing Research, and Consumer Call Center Department. In addition, DMS ensures that working practices in its facilities do not make it difficult for women to remain in employment or progress in their chosen career path.
Hence, it abides by all Saudi labor laws concerning female and maternity issues, and has provided a complete section for its female employees which is separated, but not isolated, from the males section in order to enable females to work freely in accordance to our culture |
| Back Top ^ |
|
|
|
|
